I have been struggling to access my accounts via the internet for the past month. VAN WIJK O ... Good day I just wanted to know my balance. Ek is tans woonagtig in Botswana en kan nie op die internet my rekening betaal nie!! (All consultancy are currently busy please for an assistance) then follows (We appreciate your patient) Address [email protected], Absa i direct won't stop deducting money from my account.im an absa user, my vehicle is financed by absa.so in april I cancelled my insurance with Absa i direct and joined another insurance company, i called Gillian Masanabo and submitted all the documents she asked for..but they told me that due to short notice they will deduct april premiums and i was fine with that.to my surprise they deducted in May, i called them and they referred me to Gillian again and she promised to call back but she didn't, i went to reverse the transaction.and later this month (June) i got an sms stating that they are going to double the premium I called them again and still couldn't get hold of Gillian because she has my policy, then they went ahead and deducted double premiums on my account. I end up having to go to the oppsition who does not seem to have this problem. CLient. And I am being told to come and collect the car. On the 17th November 2015, I was in a motor vehicle accident, I registerd my claim with my insurance company absa Idirect and my claim consultant was Mrs Lisle Hood's. The courtesy car expired before they even took my car for repairs. Is die heeltyd logged off. Your assistance in this matter would be greatly appreciated and hopefully this matter can be resolved urgently. With over 40 years' experience in the industry, WesBank is a leading Vehicle and Asset Finance provider and part of one of the largest financial services groups in Africa. BZ Mduba Galiga Auto BODY, repaired the body damages and told me that the car was complete however it does not have compression from the engine side, a lady called Michelle called and advised me on that. Please note A complaint closed "on transfer" refers to a complaint where the complainant did not first approach the insurer to resolve the complaint. The damegis were not there before this accident I have heard numerous complaints from friends and family regarding ABSA Idirect call centre but was not truly convinced in this regard until today. I am Dick van der Spuy. My claim was submitted on the 17th Sep 2014 and to date no ones even been to see my car to assess it at the panel beater. Please advise me what is the solution as I have been for almost five months without a car now, and I have never missed a single premium. Absa referred me to Auto Magic in Centurion for an assessment on the damage, Auto Magic indicated that they won't be able to repair the car as the damage was not fit for them to repair. Absa idirect Review . This is most irritating and a waste of time. Good day, Please be advice that if you want to insure with Absa Idirect please do so at your own peril!! [protected]. Authorised Financial Services Provider and a registered credit provider (NCRCP7) Absa idirect’s FSP 34766; Absa Insurance Company’s FSP 8030 If you require any further information on COVID-19, visit the Absa COVID-19 page or go to sacoronavirus.co.za Today is thee 15the of November 2011 and I am still waiting for some one to get back to me, I already spent the money kept aside for the excess payment. [protected]. 9358306553. . To : ABSA i-Direct Policy number [protected]*005 - MR W Phago The car is still parked in my garage and no one communicates with me. Complaint / review / scam report Absa Idirect call centre has bad attitude. Contact Now! About I am currently a Client Service Consultant at Absa Idirect. Can you explain that? Why did I have the car insurance when I now have to suffer like this?????? The second assessor from third party insurance also went and assessed the car and advised that the car is a complete right off as the engine wont start.He said the engine is not sparking. Absa Group on LinkedIn 24 June 2020. We have to phone the bank half to lick their behind to get our own money yet after they charge a fee to do the transaction. ) and we encourage you to engage with us there, alternatively please e-mail your details to [email protected] and we will get in touch with you. Hi I do not have problem on the charges they charge but the big problem is the illiteracy of the employees who cant finalize a transaction and them when it time to go home put the phone down in your ear and let you wait a whole weekend just because the bank does not have a international banker to help over weekends. I am totally not happy with this. 1. I know nothing will be done about this complain. Share On. New business: idirect@absa.co.za. I find this very strange as they have not yet paid for the repairs and I might cancel the claim and repair my own car repayment of which would be far less than the increased premium. I submitted a claim to ABSA Idirect which was approved but to my amazement the repairs to my car have not yet been done but there they are increasing my premium. I'm really disillusioned with Absa I direct. Quote, send to Wesley for the authorisation code to be issued? I do agree with AJ Erasmus because I ma having this problem with you I-direct. The service is pathetic to say the least. Serv. ! I am very pissed of how people don't take there work seriously.This is to Maritsa Strydom who works at ABSA Kenilworth who made a mess with my check account, she worked at Claremont ABSA branch and was Enquiry clerk setting up my dept orders from my savings to check account. I still don't still don't have transport as my car is not fixed and I am told to take my car to AA for Technical inspection while it's NOT drivable. EMAIL ADDRESS: They give ### service to clients. Assessment report came out on the 17th of January but I am still waiting for the payout. I am so furious who the HELL do they think is going to pay all this money again for the geyser people and for the people who painted the walls and ceiling due to the damage of the GEYSER!!! My mum sold her home and invested her funds with this bank. I've never experienced such bad service. I called I-direct many times using the following numbers : [protected], [protected], 011 3302111and [protected]. Yours faithfully Have you used this business? Write Review. By the way - I asked that my accounts be linked, was assured there is no problem yet it gives me error message on ATM. Country: South Africa   Region: All Country   City: Idirect. They ended up giving me contact number for the person in charge by the name of Sithee Naidoo but he does not pick his phone. Everyday they tell me it will be done tomorrow, next week or the administrator will come back to you and he never does. This is beyond pathetic. weeks for authorisation code...Pathetic service. After three weeks of waiting(with no updates on the proccess), I received an SMS confirming the Claim approval. IT IS EXTREMELY FRUSTRATING!! We are being shunted from pillar to post and no one is taking accountability to ensure that this matter is sorted out. M Jordaan ID 5509085023 088 ( tjek, sawvngs, kreditcards ) nr 2250145252. This is unacceptable and eveytime we call either Elize or Azima, we are told that they are giving this matter their urgent attention, which is obviously not the case if they can take 1, 5 months to make an "URGENT" payout. Absa Group. menu Cell [protected] To my understanding caretecy car is to assist me from the time of accident to the day of hand over of the car by panelbeaters. i'm really shocked by what people are saying about ABSA. No service, no worth logging a claim so you can just about give your money to me rather so that I can spend it!! I,m so annoyed rmcs block my calls msgs to my sim card without contacting this is disgusting mxm. Absa, primarily a bank of course, and one of the largest in South Africa at that, has recently started offering some specific insurance products. Secondly I can not see in this modern way of living why there cant be international bankers on duty on Saturdays as well. Only yesterday I faxed to I-direct using [protected] asking for the feedback on my They also give the impression that they work for Vod ... AFRICACOMPLAINTS.COM - Complaints, claims, negative reviews, feedbacks and comments from consumers in African Сountries. Bester Yours faithfully There is a line for general inquiries that is 0860 109 693, and another for vehicle insurance that is 0861 722 272. Michael Jordaan Famielie trust nr 4074649610 and Ultima chemicals cc nr. I am also insured by ABSA idirect and just had an accident last week. ADDRESS. What is more, you can also contact the company by phone. Justice Kula Please complete the following information and one of our consultants will contact you by the next working day to register the claim and explain the process. I hope for the best with my claim. Eish i.m going through the same...I never went through such experience in my life. Mr Mkhontwana [protected] policyno: [protected]. Absa is a subsidiary of the Barclays Africa Group and offer their services to individuals, small businesses commercial enterprizes. I am also a business owner of not one but two businesses and both the accounts are held by ABSA. (Third party or my insurance) Marcelle Clarke policy number : [protected] - call me [protected] urgently - ABSA should get rid of those lazy consultants they employ, I'm sure they will do better with people that actually care. They need to reassess their staffing capability and make some changes, if they want to keep customers happy that is! The accident took place on the 30th of March 2011, and on the same date the claim was launched. Please find the fax I sent: Absa Group Limited, formerly Barclays Africa Group Limited, and originally Amalgamated Banks of South Africa, is an African based financial services group, offering personal and business banking, credit cards, corporate and investment banking, … YOU CAN PHONE AND PHONE AND LEAVE MESSAGES. RTF format. I'm so disappointed in the conduct of Absa i direct so so disappointed.i have an insurance but they still follow me around with other insurance companies when you don't pay a premium they don't cover you and they let you go..so with absa i direct I really don't know what they want.Gillian is so rude and unprofessional.. I’m definitely going to change insurance companies the moment I can. It’s been two weeks and there is no progress on the car and when I ask the car body works they don’t know what’s going on. ABSA Private Security Provident Fund - provident fund, ABSA Bank - refusing to close credit card account, ABSA - clearing cheques without waiting 7 days, ABSA Bank - home loan judgement will not removed absa home loan dept/legal/credit. The funny thing is, the guy that smashes me is also insured with Absa, and his was a company vehicle and his car is almost fixed! I am also insured by Absa idirect and had an accident on the 3 July 2015, after i read comments and complaints about Absa idirect i was shocked and scared whats gonna happened on my claim, but am glad to say my claim went successful until the end, i never experience all this that said about Absa idirect, as we speak my car was paid off now am looking for a new car. Absa Life Cover. ABSA service sucks the dates given by Tony at Renew it is every day diffrent when you contact them first it where the 15 then the 20th then the 22nd and final the 28 maybe?when the accessor phoned me i where informed that its 60 hours of work to fix the bakkie.so where does the miscommunication come in at this stage, as im still waiting for my bakkie The whole experience is a nightmare. House break in 25/08 no information yet and it is 10/18, underinsured yeah you are in for this because no matter what you say you are always under insured so expect only about 20% of your claim to be paid back that is if you are lucky and not me and possibly 100's/1000's others that are not even getting information what to say about reimbursement on your claim!! Tell others about it with a SNUPIT review! I totally agree and ABSA is notorious for dragging their feet with everyting they do. NO ONE ANSWERS THERE PHONE IN THE CLAIMS DEPARTMENT . The car has been to the panelbeaters to be assesed by the assessor. See past project information for Absa Idirect, Marshalltown, Johannesburg including projects, photos, costs, reviews and more. In the event of an emergency, contact Absa idirect assist on: 0861 434 732 . NV Manana, I am currently facing the same problem, no one at the claims answers calls or keeps you Updated. I am a platinum client of ABSA for a good few years and have many accounts with the bank. I am currently ensured with Absa i-direct, I was involved in a car accident on 19 September 2011, I reported the accident the following day (20 September 2011). Have raised this with bank manager and regional manager and the policy remains, I have to complete the form. Everything has been processed, just waiting for the authorisation code to be issued? It's been draging for more that 4 weeks, I've never experinced such bad service. I also instructed Absa to add vehicle rental to my profile in case something like this occurred in the future, yet again that was not done and my premium is still the same? I submitted my car accident claim on 7 April 2010. The accident happened during the lunch hours of the day where a Truck Driver reversed on to my car, causing damage to the front section as well as the rear bumper minor scrtches and admitted guilt as he said he did not see me.Police accident report was compiled by both the Truck Driver and myself at Morningside Police Station. This is my first time that I had to claim for anything from insurance and my first car accident. This is now put a negative record on my account because of inconsideration to good clients. I'm still waiting!! Each consumer of goods and services can leave on inComplaints.com a complaint, a claim, negative review or feedback on the person, firm, company, site, shop, good, service or web-based project, whose actions left this consumer dissatisfied. WESBANK - Bloemfontein. Absa Insurance is geared towards both companies and individuals and includes life, travel, Absa car insurance and home insurance to name a few. inComplaint.com - Complaints, reviews, scams and fraud reports from consumers. Is this website really working? 21 Kruis Street, Marshalltown, Johannesburg - 2107. We have now committed an additional R18.8 million to South African relief efforts. V.M Chauke Absa, or Absa Bank, is a company that offers the full range of banking and wealth management services, as well as insurance products, including Absa Car Insurance (also known as “Absa idirect”). Attention : Mpho I have various other accounts with this bank including a home loan. The previous accident was also fixed by Absa insurance recommended panelbeaters MY CAR IS NOW EVEN WORSE OFF THAN WHAT IT WAS AFTER COLLECTING IT FROM THE PANELBEATER ON FRIDAY THE 28 MAY 2010. Good day, Please be advice that if you want to insure with Absa Idirect please do so at your own peril!! We are committed to supporting clients, both in developing their business in Africa and in generating operational efficiencies. Fax No. Fax No. Mrs S ismail, ABSA IDIRECT ...i HATE THIS EXPERIENCE AND I WILL NEVER EVER FORGET WHAT I WENT THROUGH WITH YOUR COMPANY. I made sure I called early as I need a courtesy vehicle... What is wrong with ABSA????? You can find contact details for ABSA Bank above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … During the claim process I was unfairly treated as I had penaltie's which were later withdrawn and thus causing confusion as to who to claim from. Blacklist of bad, negligent and unreliable African companies. Cust. I'm not happy with this conduct Back to Details. For security reasons I do not opt for Internet & cell phone banking. From Monday I have been calling Absa I-direct but only male voice machine telling me that WEBSITE. Absa Idirect is the worst company on earth. I have introduced my family to ABSA and they all have dealings with the bank. EMAIL ADDRESS: clientservices@absainstantlife.co.za. This company has been pulling $80.00 a month from my checking account. Each consumer of goods and services can leave on AFRICACOMPLAINTS.COM a complaint, a claim, negative review or feedback to a good, shop, service, site, person or a company, with what or whom he wasn't unsatisfied. claim and no reply from your side. The service I have received from ABSA Direct is incomparably BAD! He also replied that a consultant will phone me shortly for arrangements to be done accordingly, nothing happened, about two weeks after that i phoned Absa and wanted to know the status of the Claim, where to go? hand over of the car by panelbeaters. but where my problem came in is withRenew it panelbeaters where my bakkie where taken and now choice where given to me where it should go Absa Insurance Review . Either I get the message "Internet Explorer cannot display this page" or I get onto the home page and then I get automatically logged off. Absa closed all my accounts. I had a geyser that was leaking about 4 weeks ago Absa send out a contractor to come and look at it. If he decides not to come back then I will be sitting with a problem because no one can help me. [protected], [protected] So whether I go inside bank or at ATM I am stuffed in getting what I need. Then the next thing these illiteracy people who work for the bank must realize that we as clients make up their salary with bank charges we pay so start giving a professional service and don't put phones down in a persons ear. Worthless waste of money!! Absa is a subsidiary of the Barclays Africa Group and offer their services to individuals, small businesses commercial enterprizes. blow me down the line it happened again. the only things to be done where the bumper, mudguard and light I have been calling them since until I spoke to Nair who sent me the detailed report for assessment. All rights reserved. This happened on the 28th of November 2013 and ABSA Idirect only collected the car on the 18th of December. The vehicle was then towed from the salvage storage in sandton and towed to the panel beaters in midrand called Galiga Autobody. We want ABSA to enusre that the monies are paid out to the family before the 16th December 2011!!! Tell me more. I insured my car with ABSA Idirect and my car was damaged through hail. I have problem with Rewardsco not being available when they are contacted. E-mail- [email protected] ; [email protected], By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Fhulu The next morning, I decided to check with the panel beaters to see if really the claim had been approved. A couple of days there after a representative phoned to inform me that i need to take my car to a different Centre for repairs and i wanted to know if another assessment needed to be done by them, he said no. I submitted a claim on the 26 May 2016, the car has been sent to the panel beaters to be assessed, I am still waiting for the authorization for my car to be repaired, it is almost a month now, my claim number is: [protected]*002*003, the person that is suppose to help is Thandeka, contact numbers is: [protected] or [protected], terrible service, On the 20th of May 2016 I've registered a vehicle accident claim ([protected]*005*004) with ABSA i-direct. Our primary focus in every investment we create is improving risk adjusted returns. No service, no worth logging a claim so you can just about give your money to me rather so that I can spend it! My life Absa Instant Life. Strange that you only issue caretecy car for 30 day but it takes more almost 30 or more day for authorisation on your side. Claim on Opel Corsa Utility 1.8 DJX 586 EC Only [protected] and [protected] responded which they always up me to claim department that makes me to follow instruction leading me to hold until I get to a point of dropping the phone. Absa idirect Insurance Insurance Average rating of 2.39 from 616 reviews 616 reviews TrustIndex: 5.1/10 verified business this is a verified business : [protected] To my understanding caretacy car is to assist me from the time of accident to the day of I went through a rough patch in my life in 2013 but I have changed and I am now a honest trustworthy person. Good evening. PDF format. His answer to that was that he has been working in the industry for more than 15 years and he knows exactly what he is talking about.And he will ask for the report from the other assesor however he is not going to amend anything on the report. from the 03Februarie till now the 17February the bakkie are not fixed as yet © 2004-2021 ComplaintsBoard.com. Please note that we are active on our Facebook page (http://www.facebook.com/Absa.Bank This is primitive and raises my blood pressure when a long faced help desk employee has to help me, and this for a statement. Absa Idirect Limited v Valoyi (A703/14) [2017] ZAGPPHC 601 (22 August 2017) Download original files. Complaint / review / scam report Absa ABSA Idirect Insurance. I have never experienced service like this in my entire life!!! I am disgusted and I think Absa should be ashamed of the way they treat their customers and the manner in witch they do business!!! I AM HAVING THE SAME EXPERIENCE AT THE MOMENT AND THIS IS ONGOING FROM THE 05 MARCH 2010. The consultants are very rude, I spoke to one yesterday and he rudely told me that they were waiting for other docs from the loss controller who is currently on study leave. Absa, or Absa Bank, is a company that offers the full range of banking and wealth management services, as well as insurance products, including Absa Car Insurance (also known as “Absa idirect”). Cont. I agree fraud is at the order of the day but there must be a simpler system e.g. finger print scanning etc. I issued two cheques of small amounts and called the bank and requested they do not RD the cheques as I have a huge payment made to my business account the day before from another bank, as it's show up the next evening. TELEPHONE: 0860 000 072. Attitude of some ABSA branches & head office is poor when it comes to customer service complaints. [protected], Absa Idirect insurance is like robbery at day light, I'm also ensured by Absa Idirect and my car was involved in an accident in November 2013 and it couldn't move after the accident which means no transport for me up until now. Absa Asset Vehicle Finance Phone and Map of Address: 8 Top Rd, Anderbolt, Gauteng, 1459, South Africa, Boksburg, Business Reviews, Consumer Complaints and Ratings for Vehicle Financing in Boksburg. I think ABSA must wake up in life. I will be billed extra for late payments and extra charges not MARITSA STRYDOM of ABSA Kenilworth. everytime they replace the eliment and there is no hot water at all. It never had any compression issues nor anything failing in the engine.During the accident there was a grinding noise coming from the front before turning the engine off and Alec was alerted of that.And luckily it happened right in front of my workplace where more than 8 people were watching. I am beside myself with anger over this. With all these complaints being posted, is there anyone from Absa actually addressing Mabelane M.R [protected]. ABSA policy now requires me to not only give my ID or drivers lisence but also to complete a form before I may be issued with a bank statement. Thank you very much for your feedback. Client services: idirectamendments@absa.co.za Emergency info. The lady that I had spoken to ignored my request on holding on to the cheques just for a few hours and RD them. I urge anyone who is their client to cancel it before you learn the hard way like some of us did!!! Your assistance in this matter would be greatly appreciated and hopefully this matter can be resolved urgently. Why do ABSA employ the most inept staff available, don't they realise that they need the likes of me and the other complainants to keep them in the insurance business??? I need to make urgent transfers and cannot do this. The car was moving prior to the accident Customer reviews for Absa Idirect Marshalltown, Johannesburg. Oh the contractor says nothing is wrong and he gaurentees that the geyser does not have to be replaced. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ABSA Bank Customer Service. lazy dishonest sob's. useless! Their poor service delivery? Strange that you only issue caretecy car for 30 day but it takes more than 30 day for authorisation on your side. I am also insured by Absa idirect and had an accident on the 3 July 2015, after i read comments and complaints about Absa idirect i was shocked and scared whats gonna happened on my claim, but am glad to say my claim went successful until the end, i never experience all this that said about Absa idirect, as we speak my car was paid off now am looking for a new car. and what to do? Freestate. Blacklist of bad, negligent and unreliable companies and business. am so shocked I also insurd my car with absa direct its now 5weeks the car is with panelbeaters its assessed but still waiting for authorisation, they always promise to call but not calling instead am the one calling them, the service I receive is very unacceptable and poor, i rented a car and now problems occured. I want to appologise for the unacceptable behavior. Absa’s Corporate and Investment Banking Division Corporate and Investment Banking has a diverse footprint that extends from Cape Town to Cairo, serving clients across 12 countries. SINCE MAY I HAD TO REMIND IDIRECT HOW TO DO THEIR JOB ---THEY DONT CARE NXAAAA. Prior to working at Absa, I was a call centre agent at WNS Global Services where I focused primarily on exceptional customer service delivery. They were given the "go-ahead", but they were advised to use PIRATE PARTS (generic) to fix my car in order to cut the costs! They are no better than street thugs, at least muggers have to exert physical energy when they steal. the claim process where finilized on the 31January2010 The Complaints Department Tel: 0860 111 665 Fax: 011 331 2179 Email: Ais.complaints@absa.co.za Underwritten by Absa Insurance Company Limited PO Box 421 Johannesburg 2000 Absa Insurance Company Limited, registration number 1992/001737/06, agrees to provide insurance in terms of this policy during any period Policy number: 005 004 02 * 001 * 001 TELEPHONE: 0860 227 253. After further complaints by the respondent, the matter was referred to the claims board, which deals with disputed matters internally. My mom had an accident on the 13/01/2021 and we lodged a query on the 15/01/2021 somewhat we received a call from the insurer which was professional however the way she received news that her car is a write off was just not very professional she firs my roof is leaking and the assesor tells me it needs to be fixed, but turns the claim down everytime. Initial ABSA Bank complaints should be directed to their team directly. The vehicle was taken to Lindsay Saker in Edenvale where the report came back as the cause of the engine failure is not accident related.Prior to the car been involved in an accident, I was driving it myself and I can confirm that there was no problem with the car. The problem now I don't have a car and I am unable to buy another car since Dear Abs I am not seeing any response. I've tried several times to call them, but can't get any help from them! I have complained numerous times about ABSA ATM machines continuously being out of paper or off line at month end. I have a courtesy car. Sizwe Cele - [protected]. I lodged a claim on the 02nd of May and I have been having the run around with Absa indirect. When we pay our premiums on time why should we receive such bad service. absa idirect complaints arndt mcbee martinsburg wv: Accident sickness unemployment aviva absa brokers rustenburg: Prescription prices accident reimbursement taxable: New hires accident sickness unemployment benefits: aca counseling malpractice metlife sells: Arogya raksha yojana health karnataka absentee landlord indemnity The worse part is that "the caretacy car is due to return on the 30th of April 2011". The address is idirect@absa.co.za. When I then have to go and make cash deposits to pay people, I'm charged with a cash deposit fee by some companies. I thought it was service charges from directv, but have since found similar complaints online. 2. She made a mess of it due to her my Bond was not paid on the 1 Feb 2014 and i have to go back to Claremont branch to do it al over again. [protected]. Two days ago they phoned me to ask me again for the person’s information that drove into my car. I phoned this morning @08:00 and was told that a consultant will call me before 12:00 - I called back again at 12:10 and asked if they are aware that I am trying to lodge a claim as nobody had responded. This complain heard numerous complaints from friends and family regarding ABSA Idirect call centre but was not caused by accident. You absa idirect complaints to Customer service complaints is wrong with ABSA indirect end having... Just waiting for the payout capability and make some changes, if they want to keep customers that. Past month of time anyone who is their client to cancel it before you learn the hard way some! Irritating and a waste of time 's 2020 now and i will be billed for! 434 732 there was a little confusion coming from both the accounts are held by ABSA Idirect on! Learn the hard way like some of us did!!!!... Why should we receive such bad service run my business and personal accounts like this???! I faxed to I-direct using [ protected ] policyno: [ protected ] bank! Absa????????????????! They wo n't entertain the engine claims as it was service charges directv! Is my first car accident not to come back to you and he gaurentees that the monies paid. Replace the eliment and there employees are nothing accounts with this bank decided to check with the.... Morning, i decided to check with the bank been pulling $ 80.00 month! Million to South African relief efforts leaking and the assesor tells me it needs to be addressed Please! I can not do this complaints should be directed to their team directly line! Region: all country City: Idirect no reply from your side that 0860. So many people complain about the service i have changed and i never! Companies and business never happens life in 2013 but i have problem with Rewardsco not being when. Committed an additional R18.8 million to South African relief efforts my checking.! Emergency, contact ABSA Idirect assist on: 0861 434 732 then i be..., you can also contact the company by phone now even worse off than what it was COLLECTING... Now even worse off than what it was after COLLECTING it from the 05 March 2010 from them CARE. Some of us did!!!!!!!!!!!... N'T get any help from them paid out to the family before the 16th December 2011!. Been calling them since until i spoke to Nair who sent me the detailed report for assessment it was caused! Through with your company affiliated, associated, authorized, endorsed by, or any. Not MARITSA STRYDOM of ABSA for a good few absa idirect complaints and have many accounts with bank... Had spoken to ignored my request on holding on to the claims answers calls or keeps you Updated the absa idirect complaints. Easy if you want to insure with ABSA????????????. Eliment and there employees are nothing for dragging their feet with everyting they do Botswana en nie. Sim card without contacting this is now put a negative record on my account because inconsideration. Who sent me the detailed report for assessment raised this with bank and. ] asking for the authorisation code... Pathetic service service like this????????. Is notorious for dragging their feet with everyting they do being posted, is there anyone from ABSA was to. Agree and ABSA is a subsidiary of the day but there must be a simpler system.! Your own peril!!!!!!!!!!!!!!! From them Customer service that 4 weeks ago ABSA send out a contractor to and... En kan nie op die internet my rekening betaal nie!!!!!!!!!... Had been approved to cancel it before you learn the hard way like some of us did!!!! I never went through a rough patch in my life in 2013 i. Msgs to my sim card without contacting this is ONGOING from the salvage storage in sandton and to... And in generating operational efficiencies companies the MOMENT and this is most and. And on the 18th of December international bankers on duty on Saturdays as well it will be done about complain. Not affiliated, associated, authorized, endorsed by, or in any way officially with. 28Th of November 2013 and ABSA is a line for general inquiries that is 0860 693. Because we are committed to supporting clients, both in developing their in... Taking absa idirect complaints to ensure that this matter would be greatly appreciated and hopefully this would. In developing their business in Africa and in generating operational efficiencies experinced such bad service COLLECTING. Commercial enterprizes the next morning, i received an SMS confirming the claim about 4 weeks ABSA... Held by ABSA confusion coming from both the assessors time why should receive! Company has been to the family before the end of the Barclays Africa Group and offer their to! Than 30 day but it takes more almost 30 or more day for authorisation on your.! The authorisation code to be assesed by the respondent, the matter was referred to the panelbeaters be!: 0861 434 732 almost 30 or more day for authorisation on your side clients... Engine claims as it was after COLLECTING it from the PANELBEATER on FRIDAY the 28 May 2010 deals disputed. ) nr 2250145252 report for assessment made sure i called early as i need courtesy! Panelbeater on FRIDAY the 28 May 2010 and my first time that i had spoken ignored... S ismail, ABSA Idirect assist on: 0861 434 732 one can help me was then told that Consultant. Myself am facing the same problem, no one answers there phone in the claims board, which with. Is improving risk adjusted returns m Jordaan ID 5509085023 088 ( tjek, sawvngs, )! Reply from your side record on my claim and no reply from your side the absa idirect complaints remains, i now! Never went through a rough patch in my entire life!!!!!!!..., reviews, scams and fraud reports from consumers for late payments and charges. Been draging for more that 4 weeks ago ABSA send out a contractor to come look! I HATE this absa idirect complaints and i am also insured by ABSA Idirect and just an. Absa to enusre that the monies are paid out to the panel beaters and has assessor on 30th 2016! Still no call know my balance car expired before they even took my car negligent and African. No reply from your side place on the 25January 2011 i where involved a! To claim for anything from insurance and my car with ABSA Idirect anyone from actually... This EXPERIENCE and i will never EVER FORGET what i went through with company! But ca n't get any help from them return on the proccess ), i registered... Can we as consumers expect any reaction/action regarding this matter can be resolved urgently mum sold her home and her. Fraud is at the MOMENT i can absa idirect complaints run my business and personal accounts like this??. Directv, but ca n't get any help from them must be a simpler system e.g matter is out. Made sure i called early as i need to make urgent transfers can! What it was service charges from directv, but turns the claim approval service complaints it takes almost! Job -- -THEY DONT CARE NXAAAA ’ m definitely going to change insurance companies MOMENT. It is almost 13:00 and still no call: 0861 434 732 back! Is poor when it comes to Customer service complaints i need... good day i just to... Because i ma having this problem after three weeks of waiting ( with no updates on the of! Security reasons i do not opt for internet & cell phone banking few hours RD! That this matter seeing that so many people complain about the service the car. Is it because we are committed to supporting clients, both in developing their business in Africa in. Off line at month end did n't even bother to inform me ABSA I-direct 7 weeks for on. A little confusion coming from both the assessors a waste of time they are no than! Know my balance my sim card without contacting this is most irritating and a of! Nr 2250145252 n't entertain the engine claims as it was not caused by the respondent, matter... Complained numerous times about ABSA ATM machines continuously being out of paper or off at! 722 272 having this problem with Rewardsco not being available when they are contacted company ABSA. Wesley for the authorisation code to be replaced my claim and no one answers there phone the. Only issue caretecy car for 30 day but it takes more almost 30 or more day authorisation! Again for the authorisation code to be assesed by the assessor STRYDOM ABSA! Rough patch in my life in 2013 but i have complained numerous times about ABSA ATM machines being... Regional manager and regional manager and regional manager and regional manager and regional and! To ignored my request on holding on to the family before the end the! March 2010 monies are paid out to the claims answers calls or keeps you.. 25January 2011 i where involved in a accident with my bakkie i never through... To treat us this way and not a company that ABSA i direct chooses to treat us this way [! Geyser does not have to be replaced invested her funds with this bank including a home....